Ubeya FAQs
I have questions about: Ubeya, Booking Shifts, What to do on shift, uniform etc
- How to update your email address?
- I used to work for Arc and I would like to rejoin!
- I haven't worked in shift in 3 months.
- I have a Food-related qualification or certificate
- I have a DBS/Enhanced DBS Certificate
- What classes as smart shoes?
- My VISA is expiring
- On visa? Working out of Term Time
- What do I need to do to prepare for my first ever shift?
- Where do I need to go for my shift?
- I keep applying for shifts as soon as they come out but I am not getting any
- I have had a bad experience on shift
- I am unable to see any shifts
- I do not have some of the uniform required for a shift
- Why can't I see any shifts?
- I have an updated phone number. How do I change this?
- What uniform do I wear?
- How do I apply for shifts?
- Why have I received 3 confirmation messages?
- I am unable to attend a shift.
- How do I sign in when I arrive onsite?
- Clocking out on Ubeya.
- Downloading and/or logging into Ubeya.
- I have applied for a shift but it is pending, what does this mean?/ How long does it take to be accepted for a shift?
- Can I see shifts for another location? / How do I add a branch to my ubeya?
- Why isn’t my income showing for a shift I worked?
- How do I see my income?
- Unsubscribe from Arc / Ubeya
- I have taken my job card home by accident, what do I do?
- Clocking in via the Ubeya app.