Your Arc Team are here to support you throughout your journey with Arc.
Shift-related queries - the quickest way to reach us is through the Ubeya App, where a member of the Arc Team is available daily from 7:00 AM to 7:00 PM to assist you.
24/7 Arc Support Centre - For all other inquiries, we recommend visiting our 🔗Arc Support Centre, which is accessible 24/7 and contains helpful articles, FAQs, and guidance on a wide range of topics.
Application Follow-Up - Throughout the application process, you will automatically progress through different stages via email communication, prompting you to complete each step before your application is reviewed by a member of the Arc Team.
Once all tasks have been completed, please allow a minimum of 5 working days for our team to review your application. If you have not received an update after 5 working days, please submit a request here:
🔗 Submit a request
Further assistance - If you need further assistance, you can also submit a request via our website, and your Arc Team will get back to you as soon as possible.